OUR OFFICE

VISIT OUR
OFFICE IN PAKISTAN

Namak mandi food, street, Namak Mandi, Peshawar, 25000, Pakistan

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. Every gemstone and mineral specimen is photographed individually — what you see is the exact piece you'll receive, not a stock or representative image. Since these are natural, one-of-a-kind stones, no two pieces are identical.

 

Where can I view my sales receipt?

Your receipt is emailed automatically after checkout. You can also view and download it anytime by logging into My Account → Orders.

How can I return an item?

We accept returns within 7 days of delivery, provided the item is unused and in its original condition. Simply contact us via the form below or email us with your order number to start the process.

Will you restock items indicated as "out of stock"?

Rarely. Each gemstone and mineral specimen we sell is a unique natural piece — once it's sold, that exact stone won't be available again. We do add new one-of-a-kind pieces regularly, so we recommend checking back often or joining our mailing list for new arrivals.

 

Where can I ship my order?

We ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

WE ARE 24/7 AVAILABLE

CONTACT US FOR ANY QUESTIONS